Legal_Privacy
What we collect
Personal information on this site is whatever you send us when you write in — usually just a name and an email, sometimes a phone or shipping address if you're placing an order. We keep it private and we keep it minimal. We never share it with advertising networks, social platforms, analytics services, or data brokers. Internally only people who need to see it to answer your message can access it. We hold inquiry data for about a year and order data for the legal accounting period (six years in most jurisdictions). You're entitled to ask us what we have, get it in a portable format, correct it, or have it deleted; just email and we'll act within thirty days. If you ever have a concern about how we've handled your information, you can also contact your local data protection authority.
How we use it
This site uses a small number of cookies. Essential cookies remember basic things like your language preference, the contents of your cart, and whether you've already dismissed this banner — without them the site does not work properly. We do not set advertising cookies, we do not run third-party tracking pixels, and we do not feed data into marketing networks. If your browser supports it, you can block or delete cookies in your settings and the site will still function (you'll be asked again about banners). Essential cookies are kept for the duration of the session or up to twelve months for preferences. We do not store personally identifying information in any cookie.
Your rights
You can request a copy of everything we hold on you, ask for any of it to be corrected, withdraw consent for processing, or have your records deleted entirely. We will handle any reasonable request within thirty days without charge. You also have the right to ask for your data in a portable, machine-readable format so you can move it elsewhere. If we ever disagree with you about how something has been handled, you have the right to raise it with your local data-protection authority. Just email hello@mindwavevaultzone.com.
Data Protection & Privacy — Full Statement
Mindwave Vault Zone ("we", "us", or "our") is committed to protecting the privacy of everyone who visits this website or contacts us. This statement explains, in detail, what personal information we collect, why we collect it, how we store and protect it, and the rights you have under Japan's Act on the Protection of Personal Information (APPI). It supplements the summary above and applies to all pages of this website.
Information We Collect
We collect information you provide directly — such as your name, email address, telephone number, company name, and the contents of any message — when you complete an enquiry form or contact us by email or telephone. We also collect limited technical information automatically, including your IP address, browser type, device characteristics, referring pages, and the dates and times of your visits. We do not knowingly collect information from children, and we do not collect special-category data unless you volunteer it in the course of an enquiry.
How and Why We Use Your Information
We use the personal information you provide solely to respond to your enquiry, to deliver the services you request, to maintain accurate business records, and to comply with our legal and accounting obligations. Technical information is used to operate, secure, and improve the website, to understand which content is useful, and to detect and prevent misuse. We rely on your consent and on our legitimate business interests as the basis for this processing, and we never sell your personal information to third parties.
Cookies and Analytics
This website uses a small number of cookies that are necessary for the site to function, together with optional analytics cookies that help us understand aggregate, anonymised usage patterns. You can accept or decline optional cookies using the banner presented on your first visit, and you can change your choice at any time by clearing cookies in your browser. Declining optional cookies does not affect your ability to use the site or to contact us.
Sharing and Disclosure
We disclose personal information only to the service providers who help us operate our business — for example, email and hosting providers — and only to the extent necessary for them to perform their function under appropriate confidentiality obligations. We may also disclose information where we are required to do so by law, by a competent authority, or to protect our legal rights. Any transfer of data outside Japan is carried out only where equivalent protection is ensured.
Data Retention and Security
We retain enquiry records for only as long as necessary to fulfil the purpose for which they were collected and to meet our legal obligations, after which they are securely deleted. We apply organisational and technical safeguards — including access controls, encryption in transit, and staff confidentiality — to protect personal information against loss, misuse, and unauthorised access.
Your Rights
Under the APPI you may request access to the personal information we hold about you, ask us to correct or delete it, request that we stop using it, or withdraw a consent you have previously given. We will respond to any verified request without undue delay. To exercise any of these rights, or to ask a question about this statement, please contact us using the details below.
Contact
Mindwave Vault Zone
〒455-0056 Sunamicho 173, Nagoya-shi, Minato-ku, Aichi 455-0056, Japan
Telephone: +81 52-652-1981
Email: info@mindwavevaultzone.com
We may update this statement from time to time; the current version is always the one published on this page.